The car is provided with full fuel tank, at return, the tank has to be full.

Yes. Only if the rental period is more than a week, then You can return the car dirty, but most of the clients choose to return the car with clean body, so the rental company can check the vehicle body condition together with client.

Yes. If the rental period is more than a week, pick-up and return place can be anywhere in Riga free of carge. If rental period is less than a week, pick-up and return outside our office locations in Riga will cost additional 30 Eur. If only delivery is needed (or only return outside office locations), then 20 Eur.

Up to 15 working days, depending on the bank of the credit card.

Yes, all our short-term rental cars have 300.00 Eur deposit due with credit card at the pick-up time.

If the rental period is less than a week, then 30 Eur extra charge is due, but we suggest every every client to wash at least car body, so we can check together car body condition right away (if the car is returned with dirty body, the inspection will happen after we wash the car - withing 3 days of returning the car).

You have to call immediately car rental company (numbers are listed on the key chain or rental contract) and our assistant will inform about the next steps, depending on the situation.

Yes, all our rental cars are insured with KASKO and OCTA policies.

Standart damage deductible is 300.00 EUR, for extra charge, it is possble to decrease deductible to 150.00 EUR or 0 EUR.

In this case, deductible will be 150 Eur instead of 300 Eur. If You have been chosen to reduce the deductible for Your rental period, then You will not have to pay deductible at all.

Yes:

destruction deductible (10% of the car value) – if insurance company evaluates the damage to the car and states that the repair of the car will cost more than the value of the car;

stealing deductible (10% of the car value) – if the car is stolen and client can return the original car keys and technical passport (if given);

scam deductible (50% of the car value) – if the car is stolen and client can not return the original car keys and technical passport (if given).

No, destruction, steal and scam deductibles can not be reduced.

Rental period can be prolonged by informing our rental agent as soon as possible. There can be also situation that the exact car is reserved for the next client, then we will do anythning in our power to provide You with similar or better car for the extra rental period needed.

Yes, if there is another person who plans to drive the vehicle, the information about the other driver will have to be added in contract. Full responsibility of the car and traffic violations takes the person who has made the car rental reservation.

Not all vehicles can be used outside Latvian borders, so every case has to be confirmed by rental company agent.

We will provide You with similar or better car for the same price.

This offer will be beneficial for clients, who drives averagely not more than 50-70 km. For this offer, the rental rate is reduced, but at the return of the car, You will have to pay for the driven kilometers (1 km – 0.10 Eur). If this offer does not seem beneficial, You can always choose the regular offer with included mileage.

Yes, but that has to be mentioned at car reservation request. Not all vehicles are allowed to leave Latvia.